||Step1 - Getting Prices & Options:
- Click on the part
number of the item. It is in the product specifications table or the
- The product
description page ( the page that you get when you click on the part number )
will give you the price, a description of the item and if there are options for
this item, option boxes will be displayed with option prices.
- If you do not want to
buy this item, click "Cancel Selection" to return
to the previous page.
|Step 2- Buying the Item: Product Description
- If the item does not
have options, simply click "Add to Shopping
- If the item has
OPTIONS...You MUST Select Something from each section. Either select the option or select "None", but ALL sections
must have an entry. When you have selected your options, simply
click "Add to Shopping Cart".
|Step 3 - Buying the Item: Shopping Cart Inventory
- This page shows the
item(s) that you selected. You may increase your quantities. When you change
the quantities, click on "Recalculate" to show
your new costs.
There is a $20 order
- Now you have choices.
If you want to buy more items, click on "Continue
If you decide to cancel the entire order, clilck "Cancel
Order". If you have multiple items in the shopping cart and you want to
remove an item, UNCHECK the code box or change the Quantity to 0. Then click on
the "Recalculate Button".
- If you are finished
shopping, click on "Check Out".
|Step 4 - Buying the Item: Billing Information
- If you are a returning
customer, type your last name and email address in the 2 boxes at the top of
the page. Your billing information will automatically be filled
- If this is your first
time at Caster City, fill in the "Billing Information" for your credit card.
This address is where the credit card company sends your statement. We will
store this information for your next visit but we do not store your actual
credit card number.
- If you want your order
shipped to the same address as your billing address, simply click on the "Same
as Billing Address Box" and your information is automatically inserted. You may
change any or all of this information at this point or on the next
- If you decide to
cancel your order, click on "Cancel Order". This
will remove ALL of your items from the shopping cart.
- To continue with your
purchase, click "Continue".
|Step 5 - Buying the Item: Shipping & Credit Card
- Your shipping
information is automatically entered from your billing information. You may
change this information if you wish to ship your items to a different
- All shipping charges
are calculated automatically based on the weight of your order. We communicate
directly with UPS to get these charges in "real time." The original charges are
based on the billing address. If you change your
address or method of shipping, click on "Recalculate Order Totals".
On rare occasions, where the weight of your order exceeds the UPS single box
limit of 150 lbs., you may see "No Shipping Options" instead of the normal list
of available shipping options listed by "Shipping Method". In this case, the
actual shipping will be charged to your credit card separately after we ship
- When you input your
credit card information, it should be "identical' to what is on your
- If you want to include
any type of note to us with the order, type it in the box for "Special
- When you are satisfied
that your information is correct, click on "Submit
Order". Your Payment information will now be processed.
|Step 6 - Buying the Item: Payment
- If you chose PayPal,
you will be routed to the PayPal interface to process your transaction.
- If you chose a Credit
Card, your transaction is normally processed in about 3 seconds.
|Step 7 - Buying the Item: Approval -
- If your Credit Card is
approved, you will immediately go to the Receipt page. You can now print the
Receipt for your completed transaction.
- If your "Transaction is declined.", there will be an error
message in RED at the top of the screen.
This message usually starts with "Payment
declined". Check your information to make sure that it is correct.
Try another Credit Card. You can call us at 800 - 501 - 3808 to manually
place your order.
|Step 8 - Buying the Item: You're Done
|Immediately upon your online purchase, our web server sends you
a confirmation email. Please change your spam protection accordingly to receive
this email. If you do not receive this confirmation email within a few hours,
please notify us as you may have entered your email information incorrectly. We
can then resend an order confirmation to you.