| CASTER CITY
warrants its products to be free of defects in material and workmanship. Any
CASTER CITY product that exhibits a defect in material or workmanship within a
period of 30 days from date of purchase will be repaired or replaced free of
charge, or refund made of the purchase price, at the sole discretion of CASTER
CITY. This warranty requires that any claim of defect be promptly reported to
CASTER CITY by telephone with a confirming notification sent in
This warranty does not apply (and we assume no responsibility
or allow any claim) in cases of accident, normal wear and tear, damage caused
by misuse, misapplication, abuse, overload, impact, shock loads, negligent
lubrication or maintenance, defective manipulation, product modification,
improper installation or maintenance, damage caused by use with mechanically
powered equipment, use at speeds above 3 mph, use in continuous (uninterrupted,
non-stop) operation, exposure to harmful chemicals or substances, intense heat
or severe cold, damage caused by poor floors or floor obstructions, or when
damage is due to adverse conditions or the operating environment.
warranty set forth herein is exclusive and in lieu of any other warranties,
written, oral, implied or statutory, including, but not limited to, implied
warranties of merchantability or fitness for a particular use.
CITY products are intended for intermittent use within rated capacity in a
manual operation (at a speed not exceeding 3 mph) over smooth floors with ideal
(no adverse) operating conditions. If you intend to use
our products with mechanically powered equipment or in a power towed
application please consult us with the details of your application for a
recommendation. In all cases our liability shall be limited to the
cost of the product.
All products shown on our website, with the
exception of chair casters, are for the sole purpose of conveying goods and
services. These products are NOT designed for the conveyance of people. With
respect to chair and furniture casters,we do not recommend any wheel to roll on
soft wood, cork, or hard wood with a rating below 1360 on the Janka Scale.
Casters with soft rubber wheels provide the best floor protection for hard wood
floors. "Engineered" hard wood flooring has a thin wood veneer bonded to a
substrate material. We recommend that the hard wood veneer be at least 1/4"
thick if the caster wheel is soft rubber, and 1/2" thick if the caster wheel is
polyurethane. We advise that you consult with the manufacturer of the flooring
before using casters on their product. We can not guarantee that the substrate
of "Engineered" flooring will not compress. All that we warranty is the
construction and quality of our casters.
We strongly recommend that
you read "Factors to Consider Before Selection". If you
need further assistance selecting the proper wheel or caster, consult CASTER
CITY for a written recommendation based on the details of your application.
Suggestions made over the telephone are not to be considered a recommendation.
We will gladly be of help.
For all of our
website policies including our "Return Policy" -
DIMENSIONS AND SPECIFICATIONS SHOWN ON THIS WEBSITE ARE NOMINAL AND SUBJECT TO