 Immediately upon your online purchase, our web server sends you a
confirmation email. Please change your spam protection accordingly to receive
this email. If you do not receive this confirmation email within a few hours,
please notify us as you may have entered your email information incorrectly. We
can then resend an order confirmation to you.
We ship to the Continental United States,
Alaska, Hawaii, Puerto Rico & Canada from the Website. We cannot ship to
postal boxes.
Photos & graphics are for informational purposes only. Actual
product may vary slightly from those shown.
 We specialize in Business to Business,
however, consumer orders are gladly accepted.
We ship our products from assembly plants in
Georgia, Pennsylvania, Virginia, Texas, Nevada and Canada. To view our shipping
policies, click
here.
If you need to contact us by phone, call 800 - 501 - 3808. Our hours of
operation are:
M-F 10:30 AM to 5:30PM
EST
We close for all holidays.
 If you need a product
that you don't see or you need special options,
click
here to email sales@castercity.com
All products on our site can be ordered
through our "secure" shopping cart complete with available options. Special
instructions can be sent to us with your order. Our shopping cart is equipped
with 256 bit encryption for your protection.
256-bit Encryption Capable* - Caster City
Inc has been issued a 256-bit SSL certificate for their website,
www.castercity.com, by XRamp Security Services, Inc. ("XRamp"). This SSL
Certificate can be used to provide up to 256-bit encryption between your web
browser and their web server so that sensitive information, such as your
personal contact information or credit card information, can be transmitted
over the Internet safely. If you have any questions or concerns about Internet
Security, please contact XRamp Technologies, Inc. directly.
* XRamp's
SSL Certificates will provide the maximum encryption available up to 256-bit
with AES-256 capable software, such as Mozilla Firefox, and are 100% backward
compatible for web servers or web browsers that are only capable of 128-bit or
40-bit encryption.
Caster City contracts with Scan Alert to check our website daily to
make sure that you have a safe shopping experience at CasterCity.com. This is
the same company that certifies other websites like PetSmart, ShopNBC,
Fortunoff and many more. As long as you see the "Hacker Safe" logo on the page,
we have passed testing. HACKER SAFE sites help protect you from Identity Theft
and Credit Card Fraud. Our site is tested and certified daily to pass the
FBI/SANS Internet Security Test. The "live" HACKER SAFE mark appears only when
a web site's current security status meets the highest security scanning
standards of the U.S. government, Visa, MasterCard & American
Express.
Caster City is an Authorize.Net Merchant. Authorize.Net securely processes all
of our credit card transactions. Authorize.Net is committed to providing its
merchant customers with the highest level of transaction processing security,
safeguarding customer information and combating fraud. We implement and
maintain compliance with industry leading security initiatives such as the
Payment Card Industry (PCI) Data Security Standard. More than 157,000 merchants
trust Authorize.Net to process their Internet transactions
securely.
Shop with
confidence.
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Whenever you see this "Info" sign, we will provide you with
valuable information about the product. It is usually located below the product
tables.
Our minimum order is $20.00
