Immediately upon your online purchase, our web server sends you a
confirmation email. Please change your spam protection accordingly to receive
this email. If you do not receive this confirmation email within a few hours,
please notify us as you may have entered your email information incorrectly. We
can then resend an order confirmation to you.
We ship to the Continental United States,
Alaska, Hawaii, Puerto Rico & Canada from the Website. We cannot ship to
postal boxes.
Photos & graphics are for informational purposes only. Actual
product may vary slightly from those shown.
We specialize in Business to Business,
however, consumer orders are gladly accepted.
We ship our products from assembly plants in
Georgia, Pennsylvania, Virginia, Texas, Nevada and Canada. To view our shipping
policies, click
here.
If you need to contact us by phone, call 800 - 501 - 3808. Our hours of
operation are:
M-F 10:30 AM to 5:30PM
EST We close for all holidays.
If you need a product
that you don't see or you need special options, click
here to email sales@castercity.com
All products on our site can be ordered
through our "secure" shopping cart complete with available options. Special
instructions can be sent to us with your order. Our shopping cart is equipped
with up to 256 bit encryption provided by VeriSign for your protection.
The Webs Most
Trusted Security Provider VeriSign*
is the SSL Certificate provider of choice for over 95% of the Fortune 500 and
the worlds 40 largest banks. They trust VeriSign because of their encryption
technology and rigorous business authentication practices.
*Our
VeriSign SSL Certificate will
provide the maximum encryption available up to 256-bit with AES-256 capable
software, such as Mozilla Firefox, and are 100% backward compatible for web
servers or web browsers that are only capable of 128-bit or 40-bit
encryption.
Caster City contracts with ControlScan to check our website twice weekly to
make sure that you have a safe shopping experience at CasterCity.com. These
scans help to protect you from Identity Theft and Credit Card Fraud. Our site
is tested and certified twice weekly to pass the FBI/SANS Internet Security
Test. Our web site's security status meets the highest security scanning
standards of the U.S. government, Visa, MasterCard & American
Express.
Caster City is an Authorize.Net Merchant. Authorize.Net securely processes all
of our credit card transactions. Authorize.Net is committed to providing its
merchant customers with the highest level of transaction processing security,
safeguarding customer information and combating fraud. We implement and
maintain compliance with industry leading security initiatives such as the
Payment Card Industry (PCI) Data Security Standard. More than 157,000 merchants
trust Authorize.Net to process their Internet transactions
securely.
Shop with
confidence.
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