About the Caster City Website

Whenever you see this "Info" sign, we will provide you with valuable information about the product. It is usually located below the product tables.

Our minimum order is $20.00

Returns may be subject to a restocking charge of 15%. Return shipping is the responsibility of the customer. If you need to return a product, you MUST request an RGA Number. Along with your RGA Number, we will give you shipping instructions as to WHERE to RETURN the products. NOT ALL PRODUCTS ARE RETURNED TO LAS VEGAS !!!!! Any doubts, call for help.

Immediately upon your online purchase, our web server sends you a confirmation email. Please change your spam protection accordingly to receive this email. If you do not receive this confirmation email within a few hours, please notify us as you may have entered your email information incorrectly. We can then resend an order confirmation to you.

We ship to the Continental United States, Alaska, Hawaii, Puerto Rico & Canada from the Website. We cannot ship to postal boxes.

Photos & graphics are for informational purposes only. Actual product may vary slightly from those shown.

We specialize in Business to Business, however, consumer orders are gladly accepted.

We ship our products from assembly plants in Georgia, Pennsylvania, Virginia, Texas, Nevada and Canada. To view our shipping policies, click here.

If you need to contact us by phone, call 800 - 501 - 3808. Our hours of operation are:

   M-F 10:30 AM to 5:30PM EST
   We close for all holidays.

If you need a product that you don't see or you need special options,
    click here to email sales@castercity.com

All products on our site can be ordered through our "secure" shopping cart complete with available options. Special instructions can be sent to us with your order. Our shopping cart is equipped with 256 bit encryption for your protection.

256-bit Encryption Capable* - Caster City Inc has been issued a 256-bit SSL certificate for their website, www.castercity.com, by XRamp Security Services, Inc. ("XRamp"). This SSL Certificate can be used to provide up to 256-bit encryption between your web browser and their web server so that sensitive information, such as your personal contact information or credit card information, can be transmitted over the Internet safely. If you have any questions or concerns about Internet Security, please contact XRamp Technologies, Inc. directly.

* XRamp's SSL Certificates will provide the maximum encryption available up to 256-bit with AES-256 capable software, such as Mozilla Firefox, and are 100% backward compatible for web servers or web browsers that are only capable of 128-bit or 40-bit encryption.

Caster City contracts with Scan Alert to check our website daily to make sure that you have a safe shopping experience at CasterCity.com. This is the same company that certifies other websites like PetSmart, ShopNBC, Fortunoff and many more. As long as you see the "Hacker Safe" logo on the page, we have passed testing. HACKER SAFE sites help protect you from Identity Theft and Credit Card Fraud. Our site is tested and certified daily to pass the FBI/SANS Internet Security Test. The "live" HACKER SAFE mark appears only when a web site's current security status meets the highest security scanning standards of the U.S. government, Visa, MasterCard & American Express.

Caster City is an Authorize.Net Merchant. Authorize.Net securely processes all of our credit card transactions. Authorize.Net is committed to providing its merchant customers with the highest level of transaction processing security, safeguarding customer information and combating fraud. We implement and maintain compliance with industry leading security initiatives such as the Payment Card Industry (PCI) Data Security Standard. More than 157,000 merchants trust Authorize.Net to process their Internet transactions securely.

Shop with confidence.

      
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Photos & graphics are for informational purposes only. Actual product may vary slightly from those shown.
Wheel colors may vary unless specified. If wheel color is important, please contact us for current inventory.