About the Caster City Website
|| Whenever you see this "Info" sign, we will
provide you with valuable information about the product. It is usually located
below the product tables.
Our minimum order is $20.00
may be subject to a restocking charge of 20%. Return shipping is
the responsibility of the customer. If you need to return a product, you
MUST request an RGA Number. Along with your
RGA Number, we will give you shipping instructions as to WHERE to RETURN the products.
NOT ALL PRODUCTS ARE RETURNED TO LAS VEGAS
!!!!! Any doubts, call for help.
Immediately upon your
online purchase, our web server sends you a confirmation email. Please change
your spam protection accordingly to receive this email. If you do not receive
this confirmation email within a few hours, please notify us as you may have
entered your email information incorrectly. We can then resend an order
confirmation to you.
We ship to the Continental United States, Alaska, Hawaii, Puerto
Rico & Canada from the Website. We cannot ship to postal boxes.
& graphics are for informational purposes only. Actual product may vary
slightly from those shown.
We specialize in Business to Business, however,
consumer orders are gladly accepted.
We ship our products from assembly plants in
Georgia, Pennsylvania, Virginia, Texas, Nevada and Canada. To view our shipping
If you need to contact us by phone, call 800 - 501 - 3808. Our hours of
M-F 10:30 AM to 5:30PM
We close for all holidays.
If you need a product
that you don't see or you need special options,
here to email firstname.lastname@example.org
All products on our site can be ordered through
our "secure" shopping cart complete with available options. Special
instructions can be sent to us with your order. Our shopping cart is equipped
with up to 256 bit encryption provided by Volusion for your protection.
*Our SSL Certificate will provide the maximum encryption available.
This combined with our site being PCI Compliant makes sure that when you shop
at Caster City, you personal and financial information is SAFE.
Caster City contracts with
TrustWave to check our website to make sure that you have a safe shopping
experience at CasterCity.com. These scans help to protect you from Identity
Theft and Credit Card Fraud. Our site is tested to be PCI Compliant. Our web
site's security status meets the highest security scanning standards of the
U.S. government, Visa, MasterCard & American Express. To stay compliant,
our website will NO LONGER accept browsers that use SSL 3.0 or TLS 1.0
cryptographic protocols. To use our shopping cart to place your order, you MUST
have TLS 1.1 or TLS 1.2 protocols enabled in your browser. The SAFE setting for
the future is to enable BOTH TLS 1.1 and TLS 1.2.
Caster City is an Authorize.Net Merchant.
Authorize.Net securely processes all of our credit card transactions.
Authorize.Net is committed to providing its merchant customers with the highest
level of transaction processing security, safeguarding customer information and
combating fraud. We implement and maintain compliance with industry leading
security initiatives such as the Payment Card Industry (PCI) Data Security