About Us

The Caster City Story

Caster City is a manufacturer and distributor of casters and caster wheels; Industrial, pneumatic, stainless, locking, furniture and chair casters.

Our Product line includes stainless, pneumatic, stem ( threaded stem and expanding rubber stem ), swivel, rigid, locking, total locking, replacement, chair and furniture casters. Caster Wheels include phenolic, rubber, polyurethane, polyolefin, steel, v-groove and more. Our caster wheels can be used as replacement wheels for your current casters. You can customize many of our casters with a variety of options such as swivel locks, wheel brakes and zerk fittings. Click on Other Products for our casters & caster wheels chosen for specific applications.

Caster City ® provides specialized casters for use in institutional environments, stainless steel casters, high temperature, and much more.

Image of a Caster | Caster City |, Caster Wheels, Chair Casters, Chair Wheels | Furniture Wheels

What to expect from the Caster City Website:

  • Whenever you see this “Info” sign, we will provide you with valuable information about the product. It is usually located below the product tables.
  • Our minimum order is $20.00
  • Returns may be subject to a restocking charge of 20%. Return shipping is the responsibility of the customer. If you need to return a product, you MUST request an RGA Number. Along with your RGA Number, we will give you shipping instructions as to WHERE to RETURN the products. NOT ALL PRODUCTS ARE RETURNED TO LAS VEGAS !!!!! Any doubts, call for help.
  • Immediately upon your online purchase, our web server sends you a confirmation email. Please change your spam protection accordingly to receive this email. If you do not receive this confirmation email within a few hours, please notify us as you may have entered your email information incorrectly. We can then resend an order confirmation to you.
  • We ship to the Continental United States, Alaska, Hawaii, Puerto Rico & Canada from the Website. We cannot ship to postal boxes.
  • Photos & graphics are for informational purposes only. Actual product may vary slightly from those shown.
  • We specialize in Business to Business, however, consumer orders are gladly accepted.
  • We ship our products from assembly plants in Georgia, Pennsylvania, Virginia, Texas, Nevada and Canada. To view our shipping policies, click here.
  • If you need to contact us by phone, call 800 – 501 – 3808. Our hours of operation are: M-F 10:30 AM to 5:30PM EST. We close for all holidays.
  • If you need a product that you don’t see or you need special options,
    click here to email sales@castercity.com
Image of a Caster | Caster City |, Caster Wheels, Chair Casters, Chair Wheels | Furniture Wheels

Security Guarantee: Shop with confidence.

All products on our site can be ordered through our “secure” shopping cart complete with available options. Special instructions can be sent to us with your order. Our shopping cart is equipped with up to 256 bit encryption provided for your protection.

Our SSL Certificate provides the maximum encryption available. This combined with our site being PCI Compliant makes sure that when you shop at Caster City, you personal and financial information is SAFE.

Caster City contracts with TrustWave to check our website to make sure that you have a safe shopping experience at CasterCity.com. These scans help to protect you from Identity Theft and Credit Card Fraud. Our site is tested to be PCI Compliant. Our web site’s security status meets the highest security scanning standards of the U.S. government, Visa, MasterCard & American Express. To stay compliant, our website will NO LONGER accept browsers that use SSL 3.0 or TLS 1.0 cryptographic protocols. To use our shopping cart to place your order, you MUST have TLS 1.1 or TLS 1.2 protocols enabled in your browser. The SAFE setting for the future is to enable BOTH TLS 1.1 and TLS 1.2.

This site is protected by Trustwave's Trusted Commerce program

Caster City is an Authorize.Net Merchant. Authorize.Net securely processes all of our credit card transactions. Authorize.Net is committed to providing its merchant customers with the highest level of transaction processing security, safeguarding customer information and combating fraud. We implement and maintain compliance with industry leading security initiatives such as the Payment Card Industry (PCI) Data Security Standard.