Returns are subject to a restocking charge of 20% of the merchandise total or $20., which ever is greater.
Return freight is the responsibility of the customer. If you need to return a product, first request an RGA Form within 30 days of the date your order was shipped. Along with the RGA Form we will send you shipping instructions.
Not all products are returned to Las Vegas.
If you need to contact us by phone, call 800-501-3808. Monday – Friday: 7:30 AM to Noon PST & 1:00 PM to 2:30 PM PST. We close for all holidays.
If you need a product that you don’t see or you need special options, click here to email: sales@castercity.com
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